Monday, September 20

Monday Football

Oh Monday, I don't think you're so bad :)

It was another wonderfully sunny day in Juneau. I walked to work and stopped for a cup of coffee. The A team was in the office: Lauren writing the schedule, Lev on the Ops board, Wes rounding up the dock reps, and me running between the dock, the office, and the occasional small transfer. We all had a blast down at the Zuiderdam, sending tours off on time and with happy guests, and making the best of the crazy shuttle madness that happens every time a ship docks at AJ.

For about two weeks, the ops team has been having trouble getting our act in gear to finish up the day together, without leaving anyone hanging out to dry with loads of work to do. We have all been getting reamed by 902, drivers are dropping like flies, AC is broken, people upset with tour distribution, too many hours to work in a day and not enough play; the burn out is running wild.

Maybe it's because today was the last Monday that we'd have a ship. Maybe it's because we were all jazzed to watch Monday Night Football, or maybe we finally remembered we are good at our jobs and those that don't think so can shove off. Maybe it's all of that.

Sure, we had to scramble when the Mountain Zip and Glacier tour over sold their max by 6 and we didn't have enough seats on the bus for the tour that was supposed to leave (what's that?) five minutes ago. Sure, when 281 broke down on the side of the road an hour after the shop said it was good to go, it took a minute to get another vehicle out to transfer the passengers to their Whales & Trails Adventure. But even with the awkward phone calls to the tour operators explaining the delay, there was no blame being thrown around. No rivalry to fan the flame.

Now is also the time where Year Reviews are being written and handed in to our bosses, telling them what we would like to see changed for next year. I've only been here 5 weeks, but those kinds of things (finding ways to make operations run better) gets me excited! I got an offer last week for a year round position up here, and even though I'm not taking it, I can't help but put my mind to work on things that will make next season better for whomever they find to work here. However we got here, today was a good day in the HAP office.

Or - maybe I'm so freaking happy because my fantasy team won (again) this week with 129 points to 78.

Here's hoping the last week is a good one!

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